Ceramic Machinery Auctions
FAQs
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Deposit
Why, when requested, do I have to pay for the deposit to participate in an auction ?Top

The deposit is a sum that protects us from the possibility that a user, once participated in the auction and after having won a lot, does not comply with  the commitment taken and does not make the payment for the lot won.

How can I pay for the deposit to participate in an auction ? Top

To participate in an auction you must always login first. Some auctions require the payment of a deposit in order to participate. To pay the deposit you can use PayPal (even with your credit card always through the PayPal portal), once completed the payment you will be enabled immediately to offer. If you prefer, you can pay the deposit by bank transfer and in that case we will enable you to offer only once the amount has been officially received by our bank (bank times of 2-3 working days). The deposit will be refunded in each case when the auction is closed. Consult the rules for restitution of the deposit. Some auctions do not require for the payment of the deposit and therefore, once you have logged in, you can immediately start offering.

How can I find out if the deposit is required for an auction and what amount is it ?Top

In the auctions where the deposit is required a "DEPOSIT REQUIRED" icon appears and the amount requested as a deposit is clearly indicated on the auction form. 

When will the deposit will be returned to me ? Top

The deposit is refunded in any case, whether you are the winner of a lot or if you have not won the lot. In case you are the winner of the lot, the deposit is returned within 7 working days from the confirmation of the payment of the award amount and only when the same is officially received by our bank. In case you have participated in the auction but are not the winner of the lot, the deposit will be automatically returned to you within 7 working days from the closing date of the auction.

PAY ATTENTION !!

In the event that the deposit is paid by bank swift, the bank crediting times for the sum to reach your account should be considerate in addition to those indicated above.

Are there any reasons why a deposit is not returned ?Top

A deposit is not refunded only if the User does not honor the commitment made by confirming the bid for a lot and therefore not making the payment of the lot, in the event of the award of the lot, within the terms indicated in the Conditions General sales, the deposit will not be refunded but is retained as an advance on the greater damages incurred that may also be required through legal channels.

Is it possible to consider the deposit as an advance on the amount to be paid for the awarding of a lot ? Top

Deposit and payment of a purchased lot follow two different paths. It is therefore not possible to consider the deposit as an advance on the payment of a purchased lot.

Is it possible to consider the deposit paid for a valid auction also/or for another auction ? Top

The deposit is paid for a specific auction and therefore is considered valid always and only for that auction.

Can I pay for a deposit by bank transfer in strict time from the beginning of the auction ?Top

A deposit paid by bank transfer requires at least 2-3 working days to be accredited in our bank account. We can enable you to offer only once received the communication from our bank of the official reception of the amount. Payment receipts, bank account balances or other documents proving payment of the amount presented by you will not be taken into consideration.

We therefore recommend to pay the deposit if you can via PayPal (if the same does not exceed € 1,500.00.= (Euroonethousandfivehundred/00.=) or via your credit card always through the PayPal portal.

Once the amount will reach our bank account the ability to offer will be immediate.

In case you still prefer to pay by bank transfer we suggest to do so within a max of 3 working days from the beginning of the auction. However, we will not be responsible for any bank delays, not dependent on our will, which may extend the crediting times of the amount previously indicated.